My lid is broken. Can I get a new one?Updated 2 years ago

If you have encountered any issues with the cap of your bottle, such as leaking or defects resulting from the manufacturing process, you may be eligible for a warranty replacement. Our warranty covers caps that exhibit such issues from the time of purchase.

However, it is important to note that our warranty does not extend to accidental damage caused by dropping the bottle, misuse, misplacement of the cap, or general wear and tear over time. Additionally, please be aware that our warranty only applies to items purchased from authorized retailers and does not cover products bought from off-price locations.

If you believe your situation qualifies for a warranty replacement based on the criteria mentioned above, we kindly request you to complete a warranty request.