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My bottle has a rattling soundUpdated 2 years ago

If you notice a rattling sound coming from your bottle, it is likely due to a small metal disc located between the double walls of the bottle. This disc plays a role in creating the vacuum insulation that keeps your beverage at the desired temperature. Occasionally, the disc may become dislodged, resulting in the rattling noise.

We want to assure you that this does not impact the insulation performance or the overall integrity of the bottle. It is simply a minor issue with the disc placement. If you believe your bottle requires a warranty replacement, we encourage you to click here to determine if you are eligible for a replacement under our warranty policy.

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