Manna Hydration

<p id="isPasted">Unfortunately, we are unable to add items to an order that has already been placed. However, we do have the capability to remove items from an order as long as it has not been processed or shipped. If you would like to remove an item from your order, please contact our customer service team as soon as possible, and we will assist you accordingly.</p><p>Please note that canceling an order may not always be possible, as we strive to process orders swiftly. If you wish to cancel your order, we recommend reaching out to us promptly. We will do our best to accommodate your request if it is still within our processing timeframe. Kindly contact us with your order details, and we will address your cancellation request in a timely manner.</p>

Unfortunately, we are unable to add items to an order that has already been placed. However, we do have the capability to remove items from an order as long as it has not been processed or shipped. If you would like to remove an item from your order,

Can I cancel or make changes to an order once it is placed?

Orders and Shipping

How do I recycle my bottle?

What are MANNA bottles made from?

Where are your products designed and manufactured?

I do not see my bottle listed on your website.

What liquids can go in my bottle? It says not suitable for carbonated beverages - is this true?

Is there Nickel in my Bottle?

Are MANNA bottles FDA approved and BPA free?

Product Questions

Is my bottle dishwasher safe? Microwave safe?

My bottle seal smells moldy. How do I fix this?

How do I clean my bottle?

It looks like I have rust stains in my bottle. How do I clean this?

Care and Cleaning

I placed the wrong address at checkout, can I have my order reshipped?

My tracking is lost/stalled

My order has not processed and it's been more than five business days

My order says delivered but I have not received my item

How long do order take to process and ship?

Do you ship internationally?

Can I get my order shipped to a PO Box?

I purchased an item from a Manna authorized retailer and I would like to return it for a refund.

I purchased item(s) from your website and I would like to return it.

Refunds and Returns

My bottle has a rattling sound

My bottle is not keeping insulation

My lid is broken. Can I get a new one?

My bottle has a rough or uneven weld

Is my bottle covered under warranty?

Our Warranty

Where can I buy replacement lids besides online? I am international and cannot find them in stores.

Can I cancel or make changes to an order once it is placed?Updated 2 years ago