We regret to inform you that we are unable to process returns or issue refunds for items purchased through a retailer. In such cases, the return policy of the authorized retailer from which you made the purchase will be applicable. We kindly ask you

We regret to inform you that we are unable to process returns or issue refunds for items purchased through a retailer. In such cases, the return policy of the authorized retailer from which you made the purchase will be applicable. We kindly ask you to contact the retailer directly for further details regarding their return policy and procedures.The authorized retailer will be able to provide you with the necessary information and assist you with any returns or refunds according to their specific guidelines. If you require any additional support or have any further questions, please feel free to reach out to our customer service team, and we will do our best to assist you.

I purchased an item from a Manna authorized retailer and I would like to return it for a refund.

We understand that sometimes you may need to return a bottle for a refund, and we're here to assist you. If you would like to initiate a return, please send an email to support@mannahydration.com with your original order number mentioned in the subje

We understand that sometimes you may need to return a bottle for a refund, and we&apos;re here to assist you. If you would like to initiate a return, please send an email to <a data-fr-linked="true" href="mailto:support@mannahydration.com">support@mannahydration.com</a> with your original order number mentioned in the subject line. Our customer support team will respond to your request and provide you with detailed instructions on how to proceed with the return process.Please be aware that returns are accepted within 30 days from the date of your original purchase. It&apos;s important to include your original order number in the subject line of your email to ensure a smooth and efficient processing of your return request.Please note that return shipping costs are not covered by us. You will be responsible for the return shipping expenses associated with sending the item back to us.If you have purchased our products from an authorized retailer, their specific return policy will apply. We recommend reaching out to them directly for more information regarding their return policy and procedures.

I purchased item(s) from your website and I would like to return it.

Manna Hydration

Refunds and Returns

How do I recycle my bottle?

What are MANNA bottles made from?

Where are your products designed and manufactured?

I do not see my bottle listed on your website.

What liquids can go in my bottle? It says not suitable for carbonated beverages - is this true?

Is there Nickel in my Bottle?

Are MANNA bottles FDA approved and BPA free?

Product Questions

Is my bottle dishwasher safe? Microwave safe?

My bottle seal smells moldy. How do I fix this?

How do I clean my bottle?

It looks like I have rust stains in my bottle. How do I clean this?

Care and Cleaning

I placed the wrong address at checkout, can I have my order reshipped?

Can I cancel or make changes to an order once it is placed?

My tracking is lost/stalled

My order has not processed and it's been more than five business days

My order says delivered but I have not received my item

How long do order take to process and ship?

Do you ship internationally?

Can I get my order shipped to a PO Box?

Orders and Shipping

My bottle has a rattling sound

My bottle is not keeping insulation

My lid is broken. Can I get a new one?

My bottle has a rough or uneven weld

Is my bottle covered under warranty?

Our Warranty

Where can I buy replacement lids besides online? I am international and cannot find them in stores.